Unused items may be returned within 30 days of purchase. A refund will be issued to the credit card on file minus a 10% restocking fee. Items must be unused to receive a refund. Ship all returns to
21307 Farmers Lane
Robertsdale, AL 36567
Potty Grids may not be returned under any condition. All sales on Potty Grids are final.
damaged or spilled items
If you receive grooming products that have spilled or been damaged during transport, please send a picture and description to firstname.lastname@example.org. Depending upon the extent of the damage, a refund may be issued or a new product may be sent to replace the damaged item.