Return Policy

Unused items may be returned within 30 days of purchase. A refund will be issued to the credit card on file minus a 10% restocking fee. Items must be unused to receive a refund. Ship all returns to

SmagDog Returns

21307 Farmers Lane

Robertsdale, AL 36567


Potty Grids may not be returned under any condition. All sales on Potty Grids are final.

damaged or spilled items

If you receive grooming products that have spilled or been damaged during transport, please send a picture and description to Depending upon the extent of the damage, a refund may be issued or a new product may be sent to replace the damaged item.